IT SUPPORT GATWICK
Akita is a renowned IT company that specialises in professional outsourced IT support services in the Gatwick area and across Greater London.
As a trusted IT partner, we offer a comprehensive range of over 40 managed IT services and round-the-clock responsive IT support Gatwick can trust. Our team of highly skilled, friendly engineers ensure fast response times, which has earned us over 200 five-star reviews from satisfied customers.
With strategically located offices in Central London, Kent, and Surrey, Akita is well-equipped to alleviate the burden of managing your organisation’s IT infrastructure while supporting your growth objectives.
Trusted IT Company For Gatwick Support
We provide proactive IT support Gatwick can rely on. Our customers can easily report any IT issues they encounter through multiple channels such as by giving us a call, emailing our support team or their account manager, or by using our customer portal. Rest assured that our IT support services come with guaranteed response times to swiftly address and resolve any issues that arise.
With a team of 40 engineers and consultants, we offer a higher level of responsiveness, expertise, and cost-effectiveness compared to maintaining an in-house IT support team. That’s why many organisations in Gatwick and throughout London choose Akita as their trusted outsourced IT support partner.
While 99% of issues can be resolved remotely, we understand that rare IT emergencies may require on-site assistance. In such cases, we can have our engineers at your location within approximately 30 minutes.
We also provide 24/7 IT support Gatwick organisations can utilise to accommodate companies operating outside of regular business hours or those with international satellite offices that require continuous support.
Unlike some other IT companies, our 24/7 support is delivered by our in-house engineers. This means that the engineer handling your IT support request will be familiar with your company and its IT setup, ensuring consistent and reliable service regardless of the time—whether it’s 2 am or 2 pm.
200+ five star reviews
Managed IT Services In Gatwick
With over 200 five-star reviews, Akita has established itself as a trusted provider of managed IT services across London. We offer a diverse range of solutions to meet the specific needs of businesses, including:
Cyber Security
Benefit from independent guidance on your security measures, along with advanced solutions such as penetration testing and PCI scanning.
Out-Of-Hours Support
Supplement your 9-to-5 team with extended hours or overnight support from our 24/7 helpdesk.
Helpdesk
Our helpdesk services can handle break/fix requirements or provide additional support capacity to your in-house team during peak times.
Third Line & Infrastructure
By outsourcing advanced IT and infrastructure requirements to us, you can save costs compared to hiring a full-time resource, while keeping first-line support in-house.
Business Systems
We offer comprehensive development and management services for Microsoft CRM and ERP systems, along with support for SharePoint and Power Platforms.
Strategy & Consultancy
Gain valuable outside guidance on your IT strategy and setup, tailored to your organisation's specific needs and delivered at a frequency that suits you.
IT Company Gatwick
Case Study
IT support for a leading infrastructure management organisation in London:
IT SERVICES GATWICK
In addition to IT support, Akita offers over 40 professional managed IT services tailored to meet various requirements. Some of our specialised solutions include:
Cyber Security Services
Cyber security services, audits and consultancy from a respected cyber security company
Cloud Services
Discover our range of hosted services and cloud computing solutions
Microsoft Services
Discover our Microsoft 365 services for the industry standard in business applications.
Server Installation & Maintenance
Server installation, maintenance, management, migration, monitoring and backups
IT Consultancy Services
Discover our IT consultancy services, delivered by our team of expert IT consultants and specialists.
3CX VOIP Phones
Internet-based business telecoms and VoIP phones and telephony systems powered by 3CX technology
IT COMPANY GATWICK
IT Support Gatwick Relies On
With our locations in Kent, Surrey and Central London, we offer IT support services to medium and large-sized organisations across South London and the wider Greater London area. Our advanced remote support technology enables us to resolve over 99% of issues remotely. In the rare instances where on-site assistance is required, our proximity allows us to swiftly respond to your organisation’s needs.
Through our consultant-led support approach, we not only provide immediate solutions but also help develop your organisation’s IT systems in alignment with your business goals. Our IT support services extend to customers in various locations around Gatwick, including, Reigate, East Grinstead, Crawley, Edenbridge and Dorking.
IT Support Gatwick
Switch To Akita For Hassle-Free IT Support
We make it seamless for companies to switch their IT support provider by taking on the responsibility of system and licensing migration.
To learn more about our approach, watch our video below:
IT Support Gatwick
WHY CHOOSE AKITA’S IT SERVICES?
- Large 24/7 helpdesk: Our extensive helpdesk is available round the clock, ensuring that you receive the same quality IT support at any time of day.
- Proactive IT support method: Our proactive approach minimises IT-related business downtime, saving your organisation time and money.
- Wide range of technical competencies: We possess a diverse set of technical competencies, including Microsoft Gold Partner status, Apple Mac Technician certification, Cyber Essentials, and ISO 9001 and 27001 accreditations.
- Comprehensive Managed IT Services: With over 40 managed IT services on offer, we provide scalable solutions that can be tailored to organisations of all sizes
- Established Track Record: We have successfully supported hundreds of companies and thousands of end-users across various industries, maintaining an average customer relationship of over 5 years. This track record reflects our commitment to excellent service.
- Excellent service: Reflected in the over 200 five star reviews we’ve received.
Experienced IT Support provider
IT Support For The Aviation Industry
Given the location, it’s almost inevitable that Akita provides IT support for airlines and aviation.
Our comprehensive IT solutions are tailored to meet the unique challenges faced by the aviation industry. From 24/7 user support, to implementing robust cyber security measures, to optimising IT infrastructure to ensure maximum uptime and operational efficiency, we over all the needs of the airline industry and those adjacent to it.
We understand the criticality of uninterrupted operations in the aviation sector, which is why our IT support services are designed to minimize disruptions and keep your systems running smoothly. Whether it’s system integration, software updates, troubleshooting, or round-the-clock technical assistance, we’ve got you covered.
Partner with Akita for reliable, efficient, and secure IT support specifically catered to the needs of airlines and aviation organizations. Let us take care of your IT challenges so you can focus on delivering excellent services to your customers.
IT Support Gatwick
Get In Touch
For IT support that Gatwick organisations can trust, or for managed IT services that drive business growth, please get in touch.
