IT Services For The Public Sector & Government
Outsourced & co-managed services and consultancy for organisations in the public sector
Expert Partner For Public Sector IT Success
Drive cost-effectiveness and modernisation through your IT and technology with Akita.
Providing effective IT support services and scalable technology solutions, we enable these public sector and government bodies to enhance their operational efficiencies and deliver superior service.
More than just maintaining IT systems, we drive innovation and success, ensuring that public sector agencies can thrive in the digital world. And as a Crown Commercial Supplier, we’re pre-vetted to work with government
Speak to one of our consultants today about Akita’s services:
About Akita’s IT Services For The Public Sector
Akita’s solutions for the public sector are designed to meet the unique needs of government agencies, educational institutions, and healthcare providers.
By leveraging advanced technologies and industry best practices, Akita enhances the operational efficiency of public sector organisations, enabling them to deliver services effectively, securely and to budget.
Operating as a fully outsourced or co-managed IT partner, our comprehensive service offering includes customised infrastructure management, advanced end-to-end cyber security solutions, and specialised support designed to stringent SLAs regulatory requirements.
We also provide the public sector with wide-ranging IT consultancy services, helping steer expansion and transformation programs.
Meanwhile, our strategic consultancy empowers public sector entities to achieve transformation objectives, from optimising infrastructure to full-blown operational transformation exercises.
Our Services
We offer over 40 managed IT services, ranging from cloud computing to VoIP phones to server care.
24/7 IT Support
Responsive out-of-hours, and extended hours, IT support available globally 24/7/365
Cyber Security Services
Cyber security services, audits and consultancy from a respected cyber security company
IT Infrastructure Services
IT infrastructure support services including consultancy, projects, management and support.
NOC Services
Akita’s advanced NOC services can care for your complete IT setup including all cloud and onsite servers, wider physical and hosted infrastructure, devices and more.
Unified Communications Services
A complete approach to internal and external communication solutions and how they can be linked. Â
Microsoft Services
Discover our Microsoft 365 services for the industry standard in business applications.
Customer Testimonial
“We were looking for a partner that we could trust, to help modernise our legacy on-prem infrastructure by building a secure by design, robust and cost-effective cloud solution that’s scalable for the future.
I’ve been really impressed, not only with the level of expertise, but the attitude of everyone we’ve worked with across the security team, infrastructure, projects and support. You’re not made to feel like you’re dealing with an arms-length company, you’re working collaboratively with highly skilled, modern individuals that you can access directly. A wonderful balance of attention to detail and delivery at pace, always checking that our expectations are met – and often delivering beyond.”
David – Public Sector IT LeaderÂ
Around The Clock Support Solutions
Akita’s IT support for public sector organisations can cover employees and infrastructure 24/7, supporting continuous operations and minimising downtime. With proactive monitoring and rapid response, we ensure that critical systems stay protected and functional at all times.
24/7 User Support
The pressures of the public sector mean that many organisations operate outside of 9am – 5pm working hours. We offer both 24/7 IT support and extended hours support, ensuring assistance is available when you need it.
Our out-of-hours engineers ensure that any issues are dealt with quickly, professionally and efficiently to keep your operations running smoothly.
Network Operations Centre (NOC) Services
Akita’s advanced NOC services can care for your complete IT setup including all cloud and onsite servers, wider physical and hosted infrastructure, devices and more.
Our Network Operations Centre (NOC) is a centralised team of IT experts delivering remote care for a wide variety of IT infrastructure systems, hardware, and backup services.
Utilising industry-leading, AI-powered technology, Akita’s team delivers 24/7 monitoring of IT ecosystems. As issues are detected, auto-patching and self-healing technologies deploy automatically to remedy faults and restore system integrity without the need for user intervention.
Advanced Cyber Security Services For The Public Sector
Given the critical nature of the work of public sector bodies, security and compliance are central to all of Akita’s IT solutions. This is guided by our in-house team of cyber security consultants.
With this expertise, we’re also able to guide our public sector customers in the highest standards of security, data protection and regulatory adherence.
Our consultants are also adept at navigating the unique challenges faced by the public sector, delivering bespoke cyber security solutions that improve protection without compromising on functionality.
More About Cyber Security ConsultancyAccreditations
Why We’re The Ideal Public Sector IT Partner
Tailored Technology Solutions: IT services and solutions designed to address the specific challenges and requirements of the public sector.
Proactive Support and Maintenance: Round-the-clock monitoring and maintenance, ensuring your IT systems are always operational and up-to-date, minimising downtime and increasing productivity.
Cost-Effective: Akita understands the importance of budget in the delivery of public sector solutions and can enhance the cost-effectiveness of IT solutions through our outsourced services and choice of solution.
Comprehensive Compliance and Security: Servies that adhere to the highest standards of data protection and regulatory compliance, including GDPR, ISO certifications, and beyond.
Digital Transformation Expertise: Akita is at the forefront of digital transformation, providing the latest technology innovations that facilitate streamlined operations, enhanced communication, and improved service delivery to the community.
Long-term Partnership Focus: We believe in building lasting relationships with our clients. Our goal is to be more than just a service provider; we aim to be a trusted advisor and partner in the continuous improvement and evolution of your IT landscape.
 IT Services For The Public Sector FAQ
How do you ensure data security and compliance with public sector regulations?
We adhere to stringent data security and regulatory compliance measures in line with our ISO 27001, ISO 9001 and Cyber Essentials Plus accreditations as well as wider regulations such as GDPR.
How can Akita’s services integrate with our existing IT teams?
Our services are designed to be offered as co-managed solutions. This allows us to enhance existing in-house IT functionality with additional expertise of wrap-around operational capabilities.
Have you worked with other public sector organisations?
Yes, our cyber security, consultancy, infrastructure services and support have been utilised by major public sector organisations. Unfortunately much of our work sits under non-disclosure agreements. However, we can draw on this experience to inform further public sector work.
How do you ensure the scalability of your IT services to meet our future needs?
Our IT services for the public sector are designed to be inherently scalable. And through our account management process, we deliver IT road mapping to provide a strategic long-term direction for IT services and development.
What training services do you offer?
We provide comprehensive training around cyber security, enhancing employee threat awareness. Wider training can be delivered as required through our consultants.
