IT Support Hastings
Akita delivers professional IT support Hastings businesses rely on.
At Akita we specialise in providing effective IT managed services across the South East. Our expertise in delivering outsourced IT support Hastings and Woking organisations can rely on is designed to streamline operations and drive business growth
With more than 25 years of experience in the IT field Akita stands as a beacon of Work with us to drive down business downtime and create a comprehensive IT strategy for your organisation.
Speak to a member of the team to discuss your IT support needs
Why Choose Akita For IT Support in Hastings?
We’re a local team with years of experience helping Hasting’s businesses thrive. Our IT solutions are tailored to meet the needs of local enterprises. Whether you need one-time support or ongoing managed services, we’re here to help.
From resolving simple questions to handling complex technical issues with your IT and communication systems Akita’s expert IT support Hastings and the surrounding areas. We provide various levels of assistance to make sure your IT runs smoothly.
Our Commitment to You:
- Rapid Response: Our helpdesk follows strict service level agreements (SLAs) addressing all issues within two hours. Most are resolved in less than 30 minutes
- Remote Resolution: We efficiently resolve over 99% of issues remotely, minimising disruptions to your workflow.
- Onsite Support: For the rare cases needing onsite assistance, our proximity to Hastings and its surrounding areas ensures fast support across East Sussex.
Akita’s IT support covers all IT needs for businesses in Hastings and its surrounding areas. Whether its fixing something, answering questions or offering advanced help with your IT and communication systems we got you covered.
Our helpdesk ensures that every issue is addressed within two hours but most are handled even faster.
We resolve 99 per cent of issues remotely but for the rest, we are nearby and can quickly provide on-site IT support in Hastings, Ore, St Leonards, Silverhill, West St Leonards, and Hollington.
outsourced it company
OUR OUTSOURCED IT APPROACH
See how our outsourced IT services and management have benefited the following organisations:
IT Security In East Sussex
Cyber Security Hastings
Security is at the heart of everything we do. Along with our wide range of IT services we offer advanced cyber security solutions and consultancy to fit businesses at every stage of growth.
We have top certifications with in-house Cyber Essentials assessors and CREST-certified penetration testers. We have experience working with leading private and public sector organisations in Hastings to boost their cyber security.
Our services include:
- Cyber Essentials & Cyber Essentials Plus
- Vulnerability Scanning
- Penetration Testing
- Cyber Security Audits
- PCI DSS Compliance Scanning
- Cyber Security Training
- ISO 27001 Consultancy
- Cyber Security Consultancy
Whether you need a review of your current security or have a specific need our team is ready to assist
Get in touch with our consultants to talk about cyber security in Hastings
IT company Hastings
Switching IT Provider
Akita makes switching IT providers easy with our customised onboarding process. We handle moving your password systems and licences to our care so it takes up as little of your time as possible.
Award Winning IT MSP
Accrediations
At Akita we are dedicated to total customer satisfaction and constantly improving our services. We are certified with international security standards ISO 9001 and ISO 27001 and are also a Cyber Essentials Assessor
We are a Crown Commercial Partner and have been named by the MSP 501 as one of the top IT companies in EMEA
Customer Satisfaction Is Our Priority
IT Support Hastings & Surrounding Areas
What Areas Do You Cover For IT Support?
We provide IT support in Hastings and the surrounding areas including Ore, St Leonards, Silverhill, West St Leonards, and Hollington.
Can You Provide IT Support To Our Remote Users?
Yes. Our remote support technology allows us to deliver IT support to remote users as effectively as office-based users.
Do You Provide IT Support in Other Areas?
Yes, along with Hastings and the surrounding areas, we also offer IT support in Kent. Our Kent office allows us to provide local businesses with expert IT services. Click here to learn more about our Kent office and the services we provide there.
Expert IT Support
Why Choose Akita?
Our outsourced IT support is unique in that we tailor our service exactly to your needs. For a fully outsourced IT support service, we can proactively reduce IT issues, increasing your productivity in the process. We’ll also provide a full range of managed IT services and help develop your IT strategy in line with your business goals.
However, we can also work as a co-manged IT support partner to fill in the gaps within your existing IT capacity, whether that’s specialist knowledge or overflow capacity. Whatever you need from your IT outsourcing company, we can provide.
Not sure what to look for in an outsourced partner? Read our blog for more:
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