IT SUPPORT FOR SCHOOLS & EDUCATION PROVIDERS
Responsive IT support and security services for schools, colleges, universities and other educational establishments.
Contact UsExpert Provider Of IT SUPPORT FOR SCHOOLS
Educational institutions face unique challenges when it comes to IT support. And unfortunately, many schools experience poor service from council-run IT support providers, leading to frustrations and hindrances in their day-to-day operations.
Akita’s specialised IT support for schools and higher education providers can help leave those worries behind. We offer fast guaranteed response times, ensuring that your IT issues are promptly addressed, minimizing disruptions to teaching and learning activities.
Our managed IT services go beyond just fixing problems; we provide guided consultancy to assist you in developing your IT systems, ensuring they’re secure for staff and students. We understand the importance of aligning IT advancements with your budget, and our experts will work closely with you to create a roadmap for your school’s technological growth.
Furthermore, our IT support services can seamlessly supplement any existing in-house IT resources, offering co-managed IT support and wider expertise to tackle even the most complex IT challenges.
With Akita as your trusted IT partner, you can rest assured that your school’s IT infrastructure is in capable hands, enabling you to focus on providing quality education to your students.
IT support For Schools & Education Providers
Why Work With An IT MSP For School IT Support?
Advanced Knowledge
Educational establishments are increasingly adopting complex IT setups. Onsite IT manager may be able to handle operations day-to-day. But they are often caught short when it comes to issues such as:
- Providing IT support at scale at key times (eg. Monday morning)
- Updating hardware at scale
- Providing advance cyber security
- Integrating new software
- Choosing cloud computing solutions & wider strategic measures
This is where Akita’s school IT services offer a greater depth of knowledge and benefit.
Cost Savings
There are also cost benefits to outsourced IT support for schools. Akita’s large helpdesk and breadth of expertise make us far more effective than an in-house support team. And because our support SLAs are geared towards businesses, you’ll find that our response times eclipse many education-focused IT support organisations: you’ll get a resolution in minutes, not days.
Fully Qualified
Akita’s engineers are also fully DBS checked, ensuring schools stay within safeguarding regulations. This means we can also provide education establishments with our proactive IT support service – periodic onsite maintenance days that prevent the types of IT interruptions (software upgrades, compatibility issues, poor hardware performance etc.) that can really disrupt lessons.
Account Management & Strategy
All of our supported customers also receive an account manager who will help with the strategic development of IT systems and processes.
For education providers, this can include actions such as segregating networks (to split between staff and students) and finding the most efficient way to run your IT systems.
Access To Latest Technology
As a technology-passionate team, we keep up to date on the latest developments from our partners such as Microsoft.
As and when they’re available, we can provide schools with the latest technology and software, ensuring that educational tools and platforms are modern and effective.
IT SERVICES FOR SCHOOLS
Alongside support, we also offer over 40 managed IT services, ranging from cloud computing to VoIP phones to consultancy and audits.
Microsoft Services
Discover our Microsoft 365 services for the industry standard in business applications.
3CX VOIP Phones
Internet-based business telecoms and VoIP phones and telephony systems powered by 3CX technology
Server Installation & Maintenance
Server installation, maintenance, management, migration, monitoring and backups
Managed Cloud Services
Discover our range of hosted services and cloud computing solutions
IT Consultancy Services
Discover our IT consultancy services, delivered by our team of expert IT consultants and specialists.
Connectivity
Solutions for internet and network connectivity
As a Microsoft Partner, we can secure discounted Microsoft licences for education purposes. And as a Sophos partner, we can provide advanced anti-virus and security solutions, protecting your systems from anything that pupils may throw at them.
Tailored IT Support Services For Academy Trusts
Akita works with academy trusts to deliver a joined-up, strategic IT service across all schools and wider consultancy for leadership.
Academies operate with a more business-minded approach to their education delivery. Our IT support for academy trusts is better aligned to this mindset than traditional local authority-provided IT services, resolving school IT issues in minutes, rather than days.
With a wide-ranging team of in-house expert teams, we also have the knowledge to address IT systems holistically. This ensures both the best IT services measures for schools’ budgets, but also a joined-up approach to deliver cyber security, communication solutions and wider IT strategy consistently across the whole of a trust.
And where academy trusts have internal IT staff, Akita’s outsourced IT solutions can provide the wrap-around IT expertise, specialisms and consultancy that those teams lack.
Cyber Security Partner
Cyber Security For Schools & Higher Education
IT security is of growing importance to education providers. Schools, colleges and universities are increasingly the targets of ransomware attacks, some of which have been known to render systems redundant for weeks on end.
And given that thousands of students can be using IT networks, defending systems can present a real challenge for many education providers.
Akita offers a wide range of cyber security services, providing a ‘belt and braces’ security approach for schools and education providers. We can offer a wide range of security services, including enterprise-grade measures to stop cyberattacks from impacting your systems.
We also supply efficient backup solutions to ensure your operations continuity. So if your organisation is impacted by a disaster event, we’ll have you up and running again in hours, not weeks.
To discuss IT security for schools, please get in touch:
Contact UsCase Study: How We Support Education
To read our case study about our IT support and services for a leading London school:
25 Year
IT support heritage
IT Support For Schools & Higher Education
AKITA: IT PARTNER FOR EDUCATION
Established in 1996, Akita is a leading provider of IT support and managed IT services.
We support over 250 organisations across London and the South East, plus their wider satellite offices located throughout the UK and internationally.
We keep our customers’ IT systems running through our proactive IT support and provide them with efficient and cost-effective IT, communication, connectivity and consultancy services.
Akita works hard to be a trusted partner to our customers. That’s why we’ve received over 200 five star reviews for our IT support and services.
