IT SUPPORT BROMLEY
Akita is a leading IT support and managed service company, delivering IT services in Bromley organisations can rely on.
We work with organisations of between 10 and 200 users across practically every industry and are experienced in all types of IT systems, technologies and processes.
Our advanced IT support and monitoring technology mean that we can resolve 99% of support issues quickly and remotely. And for the few that require onsite support, our Kent HQ is just 25 minutes away from Bromley.
And with more than 40 managed services delivered by our inhouse team, Akita can provide a complete IT solution for your organisation:
To discuss IT support and services for Bromley organisations, please get in touch:
Business IT Support Services For Bromley
Akita’s IT support is designed to take the hassle out of business IT systems. For this reason, our support offering mixes responsive and proactive elements.
Our skilled helpdesk team are available whenever you need them, able to assist with everything from ‘how-to’ questions to complex networking issues.
The team are experienced in all types of software and operating systems – so you won’t be waiting for a lone Mac expert to look at your problem.
Meanwhile, our proactive support aims to prevent IT-related disruption for Bromley organisations. From scheduling updates so that they don’t happen during working hours, to keeping up to date with security patches and effective management of IT hardware redundancy, our proactive support and maintenance ensure organisations get the maximum time and cost-efficiency out of their IT systems.
Our scale and depth of expertise make us the perfect IT outsourcing partner. For less than the cost of one in-house IT resource, you’ll have access to a team of more than 30 IT specialists ready to help at your peak times. If you already have an in-house IT resource, we can supplement the knowledge they lack. Some organisations only rely on us for our 3rd line specialist expertise, so we’re happy to work in a way that suits your organisation.
40+
IT Engineers & Consultants
2 Hrs
Guaranteed Response Time
200+
Five Star Customer Reviews
Customer Reviews
Our Cyber Security Services In Bromley
Akita has provided cyber security services and consultancy to organisations across London and the South East.
Our team of expert security consultants can deliver security audits and services to make your company more secure. From day-to-day measures such as anti-virus and firewalls, to advanced penetration testing and PCI scanning services, our services meet every need.
We’re ISO 9001 and 27001 accredited. And with in-house accredited assessors, we can even assist your organisations in gaining Cyber Essentials certification.
MANAGED IT SERVICES & CONSULTANCY
Akita offers a range of over 40 managed services to complement our support. These include all of the core IT services that you’d expect from a professional IT company, as well as unified communications and hosted solutions. We're also a Microsoft Gold partner, developing a wide range of Microsoft services. Discover more:
Cyber Security Services
Cyber security services, audits and consultancy from a respected cyber security company
Microsoft Services
Discover our Microsoft 365 services for the industry standard in business applications.
Cloud Services
Discover our range of hosted services and cloud computing solutions
Unified Communications Services
A complete approach to internal and external communication solutions and how they can be linked. Â
Microsoft Dynamics 365
Discover Microsoft's CRM and ERP solutions with the help of our Microsoft experts
IT Consultancy Services
Discover our IT consultancy services, delivered by our team of expert IT consultants and specialists.
IT Support Bromley
Switching IT Services To Akita
Whether you don’t currently have IT support, are looking to move away from an in-house solution, or wish to change providers, we’d welcome the chance to discuss how we could work for your Bromley organisation.
Watch our video to discover how we help companies to switch their support and take the stress out of their IT.
IT Support Bromley
Case Study
See how our managed IT support services benefit Bromley-based accountant Berringers:
IT SUPPORT IN BROMLEY & SOUTH LONDON
OUR LOCATIONS
Akita supports South East London-based organisations from our London office and our Kent HQ, which is the home of our 24/7 helpdesk.
Most Bromley IT support requests we receive can be dealt with remotely. But we’re perfectly placed to deliver support across South East London for the rare occasions that require us on site.
To discuss how we can support your organisation please get in touch:
Contact Us
Bromley IT Support FAQ
What time is your IT support available?
Our typical IT support hours are 9am to 5pm, Monday to Friday. However, thanks to our 24/7 support offering we're also able to deliver extended hours and round-the-clock support for organisations operating outside of the norm.
What are your IT support response times?
We guarantee that all issues will be addressed within 2 hours. Typically though, most will be tackled in around 20 minutes. Issues are also prioritised based on severity.
So if your issue is business-critical, you'll be our top priority.
Do you provide support onsite?
Yes. While over 99% of support issues can be fixed remotely, we can be onsite for IT support in Bromley in as little as 25 minutes when needed.
We also come to customers' sites as part of our proactive support - discover more about this:
MoreWhat size of company do you support?
We typically support organisations of between 20 and 1000 users. Supported customers span practically every industry, so we have broad experience of IT setups and industry-specific requirements.
Do you support remote users?
Yes. Our remote support technology means we can support remote users as effectively as office-based users.
Do you offer ad hoc support?
While we do provide IT services and undertake projects on an ad hoc basis, we're unable to offer support in this way.
Get In Touch
To discuss IT support Bromley organisations can rely on, please get in touch.
