IT Support Horsham

Akita is a leading IT company, providing effective IT support services to businesses and organisations located in Horsham and surrounding areas in Sussex.

Our IT solutions are designed to help businesses succeed and grow

Whether you require managed IT services, cyber security, cloud solutions, we’re here to ensure your technology works efficiently and securely, so you can focus on growing your business.

Contact Our Experts

To discuss IT support Horsham organisations can rely on, please get in touch with us today

Why Choose Akita For IT Support In Horsham?

From network management to data backup, we cover all your IT needs with services designed to keep your organisation running smoothly and securely. Whether you’re looking for managed IT services, cyber security, or cloud solutions, our team of experts is here to ensure that your IT infrastructure is optimised for performance and security.

Benefits of Our IT Support Services:

Fast Response: We operate to a strict 2 hour SLA, with most issues addressed in 35 mins. And if your issue is business-critical, you’ll be prioritised.

24/7 Support: For organisations whose operations extend beyond the 9am-5pm, we operate emergency IT support around the clock to keep you going.

KPI-driven Service: Through our account managers, we report regularly on how well we’re doing. Based on the data and trends, we can then tailor our support service closer to your needs.

*Image © Acabashi; Creative Commons CC-BY-SA 4.0; Source: Wikimedia Commons

Akita IT Engineer on the phone to a customer

Expert IT Support

Proactive IT Management

We don’t believe in waiting for problems. Our proactive NOC approach to IT support ensures we’re constantly monitoring your systems to resolve issues before they impact your operations. This approach minimises downtime and ensures your business stays productive:

24/7 Monitoring: Always-on support, with real-time issue detection, and automated resolution.

Fast Response: Most problems are solved in under 35 minutes, keeping your business moving.

Ongoing Maintenance: Regular updates and security patches ensure your infrastructure and devices are secure and up-to-date.

Akita staff from the Cyber Security Team

Cyber Security Partner

Cyber Security Solutions

With cyber threats becoming more frequent and sophisticated, protecting your business is essential. Akita offers an advanced range cyber security services covering both defence and proactive issue identification. Solutions include:

Cyber Security Consultancy: Expert guidance and solutions to protect your businesses from evolving cyber threats.

Cyber Essentials Certification: A chieve compliance and enhance your business’s reputation by meeting recognised cyber security standards.

Vulnerability Assessments & Penetration Testing: Advanced proactive assessments to identify and mitigate security risks.

Endpoint Protection Solutions: Keep your systems and devices safe from malware, ransomware, and other online threats.

User Awareness Training: Educating you on how to identify and prevent cyber threats.

Cloud Solutions Partner

Business Cloud Services

Cloud technology gives businesses the ability to flex and scale at will. Akita offers cloud service and management solutions that increase mobility and are designed to keep your data secure – all while reducing costs:

Seamless Migrations: Move to public cloud solutions such as AWS, Google Cloud or Microsoft Azure, or Akita’s private cloud environment without hassle.

Cloud Backup: Ensure that your data is always protected and recoverable in case of disaster.

Microsoft 365 Solutions: Boost team productivity with cloud-based collaboration work applications.

Business Continuity & Disaster Recovery: Automated backup and cloud based services to help your organisation recover from any eventuality

Local IT Support You Can Rely On

Akita has been a trusted partner for businesses across Horsham, Sussex, helping them optimise their IT systems for over two decades. Providing fast assistance from our nearby Kent office.

Our deep understanding of local business needs ensures that we can provide tailored solutions for clients not only in Horsham but also in established business areas such as Crawley, Billingshurst, Burgess Hill, Haywards Heath, and Dorking.

Serving these areas, we offer quick, responsive support. Over 99% of IT support issues we receive are resolved remotely. But with onsite IT projects, consultancy and account management visits, you’ll often find us in the area thanks to our local office.

Why Akita Stands Out

01

Local Knowledge

We understand the Horsham business landscape and tailor our solutions to meet the region’s specific needs. We’re experienced working across a wide range of industries and can draw from this experience and wider best practices to deliver you the best IT service possible.

02

Transparent Pricing

Our fixed-fee pricing structure means you know exactly what you’re paying for, with no surprises. And with one of the largest teams of IT experts in the South East, you’ll get amazing value over an in-house resource.

03

Strategic Focus

We aim to be your long-term IT partner. As such we prioritise your business’s success, working with you on an IT roadmap designed to support your business objectives and growth.